Terms & Conditions
These Terms & Conditions apply to your use of soellymaid.com and to the cleaning services provided by Soelly Maid Cleaning (“we,” “us” or “our”) in the State of Ohio. By using this website or booking a cleaning, you agree to these terms.
Estimates
Estimates are free. The price depends on the size and condition of the property and the type of cleaning. The price we confirm with you is the price for the work we agreed on. If the condition of the property on cleaning day is very different from what was described, or you ask for work that was not part of the estimate, we will tell you and agree on any change with you before doing it.
Scheduling and access
We agree on the date and time with you in advance. If you will not be there, you are responsible for giving us a working way to get in, such as a key, a lockbox or a door code, and for letting us know about alarms, pets and any area we should not enter.
Rescheduling and cancellations
If you need to move or cancel a cleaning, please let us know as early as you can, ideally at least 24 hours before the appointment, so we can offer the time to someone else.
Cleaning supplies
We bring our own cleaning supplies. If you want us to use specific products in your home, or a surface needs special care, please tell us before the visit.
Payment
We accept Zelle, Venmo, Check and Cash. Payment is due on the day of the cleaning unless we agree otherwise in writing. Prices are not listed on this website; every price is given with your estimate.
Your property and your belongings
Please put away cash, jewelry and anything fragile or of special value before we arrive. We clean with care, and we are insured, but we are not responsible for damage caused by items that were already broken, loose or improperly installed, or by normal wear.
If something is not right
If you are not happy with part of a cleaning, contact us within 24 hours with a description and, if possible, a photo. We will come back and re-clean the area you point out, at no extra cost.
Use of this website
The content of this website, including text, logos and design, belongs to Soelly Maid Cleaning or is used with permission. Some photographs on this website are stock images used for illustration and do not show properties we have cleaned. You may not copy or reuse the content without our written permission.
Disclaimer of warranties
This website and its content are provided “as is.” We make no warranties, express or implied, about the website or its content, including its availability or accuracy. Nothing on this website creates a warranty for any service.
Limitation of liability
To the fullest extent allowed by law, Soelly Maid Cleaning is not liable for any indirect, incidental or consequential damages arising from the use of this website.
Governing law
These terms are governed by the laws of the State of Ohio.
Changes to these terms
We may update these terms from time to time. The date at the top of this page shows the latest version.
Contact us
Soelly Maid Cleaning
Columbus, Ohio, United States
Email: soellymaid@gmail.com
Phone: (614) 732-6043
